NATIONAL OPEN UNIVERSITY OF NIGERIA

UNIVERSITY VILLAGE, PLOT 91, CASDASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI, ABUJA.
FACULTY OF SCIENCES
OCTOBER/NOVEMBER 2014 EXAMINATION

Course Code:                     DAM364

Course Title:                      MANAGEMENT INFORMATION SYSTEMS

Instruction:                        Answer Any Four Questions

Time Allowed:                  2 Hours

Course Unit:                      2

1a. Explain what is meant by Management Information System (MIS).                                                                   4½ marks

  b. Enumerate four bottlenecks associated with MIS.                                                                                                     8 marks

  c. State the overall aim of MIS.                                                                                                                                                5 marks

2a Write short note on:

i) Flash disk

ii) CD-ROM                                                                                                                                                                          8 marks

  b. Distinguish between disk and disk drive                                                                                                                         6 marks

  c. Explain the difference between seek time and data transfer rate.                                                                      3½marks

3a. Distinguish between batch processing and time sharing.                                                                                        5 ½ marks

  b. What is a terminal? Differentiate between the two types with an example each.                                       12 marks

4. List and briefly describe four major types of system in an organization.                                                              17 ½ marks

5a. Explain what is meant by the ethics of information technology.                                                                           4 marks

  b. Outline three ethical issues.                                                                                                                                                                 9 marks

  c. List three areas of application of IT in information systems.                                                                                    4½marks

6. Write short notes on the following: voice mail, email, teletext and telnet.                                                        17 ½ marks