NATIONAL OPEN UNIVERSITY OF NIGERIA

UNIVERSITY VILLAGE, PLOT 91, CASDASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI, ABUJA.
FACULTY OF EDUCATION
JANUARY/FEBRUARY 2013 EXAMINATION

COURSE CODE:                                                                              BED416                                                                              

COURSE TITLE:                                                                             Office Organisation and Management

DURATION:                                                                                     2 Hours

INSTRUCTIONS:                                                                            Answer question 1 and any other 2 questions

Q1a.    Differentiate between line and staff organisation, and functional organisation pattern.

 (5 marks)

      b.   State the principle behind alpha-numeric filing.                                                                  (5 marks)

      c.    State ten principles guiding for designs                                                                             (10 marks)

     d.    Clearly illustrate organizational ownership in an organogram                                        (10marks)

Q2a.    It is often said that effective use of colour can enhance work environment and have

            at least an indirect effect on employees’ productivity.  Identify these colours shades

            and state against each colour the effect or feeling it conveys.                                           (5 marks)

     b.    Explain the impact of office automation in the modern day office                                 (15 marks)

Q3.      The main duty of personnel department is strictly handling of staff welfare. Discuss.                                (20 marks)

Q4.      Carefully examine the relationship among office design, location and cost analysis.   (20 marks)