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NATIONAL OPEN UNIVERSITY OF NIGERIA

UNIVERSITY VILLAGE, PLOT 91, CASDASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI, ABUJA.
FACULTY OF MANAGEMENT SCIENCES
APRIL/MAY 2019 EXAMINATION

COURSE CODE: BUS322                                                              

CREDIT UNIT: 3                     

COURSE TITLE: ORGANIZATIONAL BEHAVIOUR

TIME ALLOWED: 21/2HRS

INSTRUCTIONS:

1. Attempt Question One (1) and any other three (3) questions

2. Question 1 carries 25 marks, while the other questions carry 15 marks each.

3. Present all points in coherent and orderly manner

 

Question 1

a. Differentiate between organizational behaviour and management in organizations. (10 marks)

b. Explain clearly the relationships between the individual, the group and the organization on one hand and organizational behavior on the other hand. (5 marks for each group = 15 marks)

 

Question 2

a. Explain why an organization needs both formal and informal organization.

  1. marks for each type of group = 8 marks)

b. Define power and explain three (3) bases of power that a leader can have.   (7 marks)

 

Question 3

Discuss Frederick Taylors’s principles of management and explain its relevance to present day management styles. (15 marks for five principles with well explained current relevance).

 

Question 4

  1. Define perception (2 marks)
  2. Discuss with examples the principles of Perceptual Selectivity.  (13 marks)

 

Question 5

Economists and most managers have placed money high on the scale of motivators, while behavioural scientists tend to place it low; against this background discuss five (5) limitations of money as a motivator (15 marks).

Question 6

Write short notes on the following:

  1. Objectives of organization structure (5 marks)
  2. Line Relationships (5 marks)

      c. Problems of Departmentalization and specialization in Work Organization. 5 marks


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