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NATIONAL OPEN UNIVERSITY OF NIGERIA
UNIVERSITY VILLAGE, PLOT 91, CASDASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI, ABUJA.
FACULTY OF MANAGEMENT SCIENCES
APRIL/MAY 2019 EXAMINATION
COURSE CODE: BUS325
CREDIT UNIT: 3
COURSE TITLE: HUMAN RESOURCES MANAGEMENT
TIME ALLOWED: 21/2HRS
INSTRUCTIONS:
1. Attempt Question One (1) and any other three (3) questions
2. Question 1 carries 25 marks, while the other questions carry 15 marks each.
3. Present all points in coherent and orderly manner
1a. Define human resource management and enumerate its importance. (15 marks)
b. Evaluate the difference between human resource management and personal management. (10 marks)
2a. Discuss the management functions of personnel management under planning, organizing, directing and controlling. (10 marks)
b. Enumerate the staff role in the personal department. (5 marks)
3a. Explain the three (3) important approaches to job design in relation to achieving organizations goal. (10 marks)
b. List out the essential criteria for effective examination and briefly describe each. (5 marks)
4a. Describe job design as it relate to job analysis. (10 marks)
b. Explain in details the principal sources of job analysis and the information that can be provided. (5 marks)
5a. Compare and contrast formal and informal relationship in an organization. (10 marks)
b. List and explain the types of in-service training available. (5 marks)
6. Using Nigeria as a case study, discuss the consideration used in the determination of salaries and wages. (15 marks)
