NATIONAL OPEN UNIVERSITY OF NIGERIA

UNIVERSITY VILLAGE, PLOT 91, CASDASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI, ABUJA.
FACULTY OF MANAGEMENT SCIENCES
APRIL/MAY 2019 EXAMINATION

COURSE CODE: BUS424​​

CREDIT UNIT: 2

COURSE TITLE: ORGANIZATIONAL THEORY

TIME ALLOWED:​2HRS

INSTRUCTIONS:​

1. Attempt Question One (1) and any other two (2) questions

2. Question 1 carries 30 marks, while the other questions carry 20 marks each

3. Present all points in coherent and orderly manner

1a. Critically describe an organization and explain its characteristics.​​10 marks

b. List Henry Fayol principle of organization. Explain each ​10 marks

c. Describe the scientific management approach of F.W. Taylor​5 marks

2a. Describe management and organization theory.​8 marks

b. Critically analyze the three (3) functions of management and organizational theory.​7marks

3a. Define bureaucracy and explain its characteristics​8 marks

b. What would you consider to be the merits and demerits of bureaucracy? ​7 marks

4a. In your own words, describe organizational change. ​8 marks

b. List and explain the objectives of organizational change. ​7 marks

5a. Outline some of the causes of conflict among the people in an organization 8marks

b. Outline the negative effect of conflict in an organization. ​7 marks