NATIONAL OPEN UNIVERSITY OF NIGERIA

UNIVERSITY VILLAGE, PLOT 91, CASDASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI, ABUJA.
FACULTY OF MANAGEMENT SCIENCES
JANUARY/FEBRUARY 2018 EXAMINATION

JANUARY EXAMINATION QUESTIONS 2018

COURSE CODE: BUS 424

COURSE TITLE: ORGANISATIONAL THEORY

CREDIT UNIT: 2

Instructions:   1. Indicate your Matriculation Number clearly

2. Attempt Question 1 and any other two (2) questions

3. Question 1 is compulsory and carries 30marks while the other 2 questions carry 20marks each

4. Present all your points in coherent and orderly manner

Time Allowed: 2 Hours

 1(a)    Explain what you understand by authority and power. How are they different? ( 15 marks)

   (b)    With suitable ex­amples, discuss the main types of power that can be found in an organization. ( 15 marks)

2(a).   Briefly state the characteristics of Bureaucracy and the contributions of Max Weber to Organization.    ( 15 marks)

( b).   What are the main features of a bureaucratic organization?  (5 marks)

3(a) With reference to Hawthorne studies, discuss the influence of work groups in commerce and industry. (10 marks)                                                      

(b.) Contrast the systems approach to organizations with the classical approaches.  (10 marks)

4.    Discuss the main managerial problems of each type of organization, identified by Blans and Scott.(20 Marks)     

  5.(a).  Define organizational change and explain  why  people  resist change? (10 marks)

   b. Discuss the objectives and  approaches to organizational change.   ( 10 marks)