NATIONAL OPEN UNIVERSITY OF NIGERIA

UNIVERSITY VILLAGE, PLOT 91, CASDASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI, ABUJA.
FACULTY OF SCIENCES
MARCH 2018 EXAMINATION

COURSE CODE: CIT 415

COURSE CREDIT: 3

COURSE TITLE: INTRODUCTION TO E-COMMERCE

TIME ALLOWED: 3 HOURS

INSTRUCTION: ANSWER QUESTION 1 AND ANY OTHER FOUR (4) QUESTIONS

QUESTION  

1a. Assuming you were recently appointed as the Special Adviser to the Commissioner of Commerce in the commercial capital, outline five (5) public policy issues in electronic commerce, which you would advise the Commissioner to comply with.    (10 marks)

1b. Name and give a brief account of four (4) issues affecting e-commerce and e-business development.   (12 Marks) 

  [Total = 22 marks]

2a. As an e-commerce practitioner, state four (4) security issues for hosting agreements Which you would draft for an e-business client. (8 marks)

2b. Write down four (4) ways you can distinguish a website from others (4 Marks)

    [Total = 12 marks]

3. Write short notes on the following:

1. ISBN Mismatch.  
2. Will ship                     
3. Reduce shipping     ) 2 marks each                                        .
4. Previously sold
5. Rejected

[Total = 12 marks]

4a. Outline three (3) tangible advantages e-commerce offers from the buyers perspective.. (6 Marks)

4b. State the key components a seller should have for a typical successful e-commerce transaction loop   (6 marks)

    [Total = 12 marks]

5. .Give a short explanation of t he following e-commerce terminologies:

i.          Commerce server

ii.         Band width

iii.        Authorization                          ) 2 marks each

iv.         Ad clicks

v.         Automated clearing house

vi         Address verification

    [Total = 12 marks]

6a.Write down five (5) common e-commerce pitfalls            . .         (10 marks)

6b. Describe the concept of the File Transfer Protocol.                 .   (2 marks)

    [Total = 12 marks]