NATIONAL OPEN UNIVERSITY OF NIGERIA

UNIVERSITY VILLAGE, PLOT 91, CASDASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI, ABUJA.
FACULTY OF MANAGEMENT SCIENCES
SEPTEMBER/OCTOBER 2015 EXAMINATION

COURSE CODE:                  ENT 325

CREDIT UNIT:                     2

COURSE TITLE:                   HUMAN RESOURCE MANAGEMENT PRINCIPLE

TIME ALLOWED:               2 HOURS

INSTRUCTIONS:                1. Attempt questions Number one (1) and any other two questions.

2. Question number 1 carries 30 marks, while the other two (2) questions carry 20 marks each.

3. Present all your points in coherent and orderly manner.

QUESTION 1:

a.            Explain job description and how the preparation is done?                                                                             15 marks

b.            Define the term "recruitment" and list all the areas of recruitment open to a public agency.         9 marks

c.             With relevant examples, state the qualities of a personnel manager.                                                      6 marks

QUESTION 2:

a.            Organization analysis is the basis for organizational design. List ten (10) organization analysis you know.   10 marks

b.            State the steps in designing organizations.  5 marks

c.             What is Performance Appraisal?   5 marks

QUESTION 3:

a.            Differentiate between the trait theory and situational theory approaches to leadership as a concept.  10 marks

b.            Explain the need for training in an organization.  10 marks

QUESTION 4:

a.            Explain five (5) models of communication.                                                                                                           10 marks

b.            Define training and list barriers to effective communication.                                                                        5 marks

c.             Enumerate three (3) types of training in an organization.                                                                              5 marks

QUESTION 5:

a.            Define Management Development. List the various methods of Management Development.    12 marks

b.            Human Resource Management and Personnel Management are often used interchangeably, but are not the same. Discuss.   8 marks