NATIONAL OPEN UNIVERSITY OF NIGERIA

UNIVERSITY VILLAGE, PLOT 91, CASDASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI, ABUJA.
FACULTY OF MANAGEMENT SCIENCES
JUNE 2013 EXAMINATION

Course Code: MBA 801                                               

Credit Unit: 2.

Course Title: Production and Operations Management

Time Allowed: 2 Hours.

Instructions:

1. Attempt Question 1 and any other two (2) Questions.

2. Question 1 is compulsory and carries 30 marks

    while the other 2 Questions carry 20 marks each.

                   3. Show all your calculations for appropriate marks.

Questions

1a. Identify the three major functional areas of organizations and describe how they interrelate.

1b. Describe Frederick W. Taylor shop management Approach.

1c. List five important differences between manufacturing and service operations.

Questions

2a. Define Operations Strategy

2b. Discuss three corporate strategy set by management via strategic alternatives.

2c. What determines the choice of the competitive priorities that a company should emphasize?

Questions

3a. Discuss five basic steps in the acquisition process

3b. Suppose Tijani and Osot. Ltd assembled television sets. It purchases 3,600 black and white picture tubes a year at #65 each. Ordering costs are #31, and annual carrying costs are 20 percentage of the purchase price. Compute the optimal quantity and the total annual cost of ordering and carrying the inventory.

4a. Discuss five basic options available for altering the capacity (or supply) or production.

4b. Compare and contrast two main classes of forecasting methods.

5. Discuss how process choice implements flow strategy and how the five choices differ.