NATIONAL OPEN UNIVERSITY OF NIGERIA

UNIVERSITY VILLAGE, PLOT 91, CASDASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI, ABUJA.
FACULTY OF MANAGEMENT SCIENCES
JUNE 2013 EXAMINATION

Course Code MBA 833                                                                   

Credit Unit: 2

Course Title: Industrial Relations

Time Allowed: 2 Hours

Instructions:

1. Attempt question number one (1) and any other two (2).

2. Question number 1 is compulsory and carries 30 marks while the other 2 carry 20 marks each.

3. Present all your points in coherent and orderly manner

1. Explain the meaning of industrial relations.

b)   Outline eight (8) areas of employer’s responsibility in industrial relations.

c)  Mention five (5) reasons in which the government gets involved in the practice of industrial relations?

2a). List and explain five (5) elements of contract of employment.

b). What are the obligations of servant to master in the contract of employment?

3. Identify ten (10) characteristics of effective teams in a workplace.

4. Enumerate the various advantages and disadvantages inherent in workplace forums.

5. Write briefly on any ten (10) factors responsible for the emergence of the trade unions in Nigeria?