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NATIONAL OPEN UNIVERSITY OF NIGERIA
UNIVERSITY VILLAGE, PLOT 91, CASDASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI, ABUJA.
FACULTY OF MANAGEMENT SCIENCES
JANUARY 2021 EXAMINATION
Course Code: BUS 727
Course Title: ORGANISATIONAL BEHAVIOUR
Credit Unit: 2 Instructions: 1. Indicate your Matriculation Number clearly
2. Attempt Question 1 and any other two (2) questions
3. Question 1 is compulsory and carries 30 marks while the other 2 questions carry 20marks each
4. Present all your points in coherent and orderly manner
Time Allowed: 2 Hours
1a. Identify the five levels of analysis of Organisational Behaviour? 5Mks.
1b. Adduce reasons why we study individual perspective of organisational behaviour? 12Mks.
1c. What are the four major features characterize modern organisational behavior? 4Mks.
1d. Explain the three interrelated but conflicting psychoanalytic concepts of Freudian model? 9Mks
2a. Identify and briefly explain the nine level taxonomy of boulding’s typology? 15Mks.
2b. Discuss the four functions of informal organisations? 5Mks.
3a. Enumerate three benefits of informal organization and discuss with illustration? 9Mks.
3b. Describe the ABC model of attitude? 11Mks.
4a Explain unconnected stakeholders and well-connected stakeholders? 10Mks.
4b. Identify and briefly discuss any five strategies for managing conflicts arising from work organization? 10Mks.
