NATIONAL OPEN UNIVERSITY OF NIGERIA

UNIVERSITY VILLAGE, PLOT 91, CASDASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI, ABUJA.
FACULTY OF MANAGEMENT SCIENCES
JANUARY 2021 EXAMINATION

Course Code: BUS 811

Course Title: Diversity and Conflict Management

Credit Unit: 2

Instructions: 1. Indicate your Matriculation Number clearly

2. Attempt Question 1 and any other two (2) questions

3. Question 1 is compulsory and carries 30 marks while the other 2 questions carry 20marks each

4. Present all your points in coherent and orderly manner

Time Allowed: 2 Hours

1 (a) The importance of diversity management as a requirement for effectiveness and efficiency of an organisation cannot be overemphasized. Discuss fully (10 marks)

(b) Diversity is a concept with several associated concepts. Use any ten of such concepts to establish your understanding of each of them and their relatedness to diversity (10 marks)

(c) Discuss your understanding of workplace diversity on the basis of cultural differences. (10 marks)

2. (a) Affirmative action is pivotal to the growth of any society or organization as an approach for managing diversity. Discuss fully. (10 marks)

(b) Using any two country-specific experiences, justify your support for the principle of affirmative action. (10 marks)

3. (a) There are diverse perspectives of the gender diversity concept. Make a robust contribution to this discourse showing their implications for norms expected of men and women in the Nigerian context. (10 marks)

(b) Feminism is based on a number of principles. Using any five examples, establish your understanding of this statement. (10 marks)

4 (a) Conflict can be understood from different perspectives. Use an appropriate diagram to demonstrate your understanding of this statement explaining fully each of the perspectives presented in the diagram. (10 marks)

(b) Conflict is practically inevitable in an organization. Discuss. (10 marks)