NATIONAL OPEN UNIVERSITY OF NIGERIA

UNIVERSITY VILLAGE, PLOT 91, CASDASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI, ABUJA.
FACULTY OF MANAGEMENT SCIENCES
JANUARY 2021 EXAMINATION

COURSE CODE: MBA 831

COURSE TITLE: MANAGEMENT THEORY

CREDIT UNIT: 3 INSTRUCTION: 1. Indicate your Matriculation Number clearly

2. Attempt question one (1) and any other three (3) questions; four questions in all

3. Question one (1) is compulsory and carries 25 marks, while the other questions carry 15 marks each.

4. Present all your points in a coherent and orderly Manner

TIME ALLOWED: 2 Hours

1. You have been invited as a management consultant to give a talk on the topic ‘Employee motivation’ in the post Corona virus era.

Required:

I. Explain in simple terms the concept of ‘motivation’ and by extension ‘Employee motivation’ (4marks).

Why are managers interested in employees’ motivation? (2 marks)

II. Describe the link between ‘motive’ and ‘Motivation’, (3 marks)

III. Discuss Maslow’s hierarchy of needs theory of motivation (16marks)

2. Write explanatory notes on the following:

a. Complex man (5 marks)

b. Rational-economic man (5 marks)

c. Social man (5 marks)

d.

3. Distinguish between Job enrichment and enlargement (5 marks)

b. Briefly discuss four motivational factors to be considered in job enrichment (10 marks)

4. Write explanatory notes on the following approaches to organizational study:

a. Social system school (3 marks)

b. Empirical school (3 marks)

c. Decision theory school (3marks)

d. Quantitative school (3 marks)

e. Management process (3 marks).

5 (i) Define the term ‘culture’ (4 marks)

(ii) Identify the three ways in which culture interacts with business (3marks)

(iii) With the aid of Hotsfede model explain how culture defines organizations (8 marks)

6. ‘Most Nigerians are perceived as having poor attitude to work’. Discuss any five factors responsible for this (15 marks).